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What you should ask the sales person

You probably shop for flooring so rarely, you shouldn't be expected to have the answers. But it's great to have the questions?

  • Do you charge for an in-home estimate? If so, does it apply to the cost of purchase?
  • Does the price include installation?
  • If not, what are the charges and procedures for installation?
  • What are the strengths of this particular choice versus another?
  • Are there guarantees or warranties on the flooring? On the padding? On the installation?
  • What features does this flooring have that makes it easy to maintain?
  • Can I take a sample home to check how the flooring color will look in the room?
  • What kind of padding or underlayment does this flooring require?
  • How quickly will my flooring be installed after I place my order?
  • If I buy an additional amount, could I minimize the number of seams in my room?
  • To have fewer seams, is this carpet available in a 15-foot length?
  • Who is responsible for removing and disposing of old carpet and padding? Is there an additional fee for that?