There are so many different options when you shop for carpet
today. Without a system to accurately compare them, they can
all start to look alike. Shaw's Star Assurance makes it
easy. You can compare the features that are most important
to you, which means you can be sure you're making the right
choice.
Shaw's Star Assurance groups product features, price ranges,
and warranty packages into three easy-to-understand
categories: 3-Star, 4-Star, and 5-Star. You'll find the
distinctive star rating on the top right-hand corner of most
Shaw residential brands. Although there are a few exceptions
within categories, the packages of features and benefits for
each of the star ratings are outlined below:
3-Star Products
Residential products in this category carry the following
warranties:
-
Shaw Limited 5-Year Quality Assurance Warranty
(warranty against manufacturing defects)
-
Limited 5-year generic stain warranty (Stain Safety™
or other)
-
Limited 5-year TEXTUREGARD® texture retention
warranty, if the product meets stringent performance
requirements and rating guidelines.
4-Star Products
Residential products in this category carry the following
warranties:
-
Shaw Limited 7-Year Quality Assurance Warranty
-
Limited 7-year stain and soil warranty (either
Shaw's R2X™ Stain and Soil Repellent, DuPont Stainmaster™,
or Scotchgard™ Soil and Stain Release)
-
Limited 7-year texture retention warranty, if the
product meets stringent performance requirements and
rating guidelines.
5-Star Products
The 5-Star, or luxury, products in this category carry the
following warranties:
-
Shaw Limited 10-Year Quality Assurance Warranty
-
Limited 10-year stain and soil warranty (either
Shaw's R2X™ Stain and Soil Repellent, DuPont Stainmaster™,
or Scotchgard™ Soil and Stain Release)
-
Limited 10-year texture retention warranty, if the
product meets stringent performance requirements and
rating guidelines
-
30-Day Customer Satisfaction Guarantee
-
Backed with SoftBac® Platinum, which carries a
ten-year no-wrinkle/no re-stretch guarantee.