How does Scotchgard™ Protection work?
Scotchgard branded products are innovative carpet protection
treatments developed by 3M. Applied by the carpet mill, they provide an
effective protective treatment by surrounding each individual carpet fiber with
an invisible shield. Scotchgard protection improves the fibers' resistance to
water-based stains, as well as soiling from everyday use.
How long does the Scotchgard protection last?
Under "normal" conditions and with reasonable care,
Scotchgard protection will provide long lasting benefits. However, performance
will diminish somewhat over time with each hot water extraction cleaning. For
optimal soil and stain protection, 3M recommends that Scotchgard protector be
reapplied after every hot water extraction. 3M recommends using a reputable
The Institute of Inspection Cleaning and Restoration
Certification (IICRC) certifies and endorses professional cleaning, restoration
and inspection firms that establish and maintain a professional atmosphere in
conducting business. These Certified Firms can be located by calling:
The IICRC National Referral Network at:
The operators will provide up to three referrals for a
given postal zip code or city within the U.S. or Canada. For more information
and an online referral service, explore the IICRC web site at www.iicrc.org.
Why doesn't water "bead up" on carpet
featuring Scotchgard protection?
Some carpet fibers may not exhibit the beading characteristic
typically linked to Scotchgard protection. This can be caused by spaces between
loosely woven carpet pile. This does not affect the stain and soil resistance of
the Scotchgard brand application. Most common household liquids can be easily
blotted up even if the spill does not bead up.
Does Scotchgard protection "waterproof"
Scotchgard protection is not intended to be used as a
waterproofing agent for carpet. However, it will provide improved resistance to
Is Scotchgard protection safe for children and pets?
Yes, all Scotchgard carpet protection products go through
extensive testing and have been safely used in homes for more than 20 years.
How should carpet featuring Scotchgard protection be
Soil is the greatest threat to your carpet's appearance. You
can't vacuum too often. Use a vacuum with a beater-bar that will raise the pile
while it removes soil. Blot up spills immediately. Immediate attention to spills
and spots will make removal easier. Always blot the area being cleaned.
Never rub, scrub or brush. The Scotchgard™ Protection and Stain Release
Warranty requires that your carpet be cleaned by professional hot water
extraction at least every two years to maintain the warranty. Contact the
Scotchgard Service Center for professional cleaners in your area.
What if I still have a stain problem?
For specific stain-related problems, the Scotchgard Service
Center offers phone assistance to consumers owning carpet and furniture
featuring Scotchgard protection. The service center staff may be reached at
1-800-433-3296 from 8 a.m. - 6 p.m. Central Time, Monday through Friday.
Are competitors' products the same as Scotchgard
branded products from 3M?
No. 3M is known around the world for its technology and
innovation in product development. For more than 25 years 3M has marketed and
sold state-of-the-art fabric protection for textile goods such as carpets and
rugs, upholstered furniture, linens and clothing under the Scotchgard™
Protection brand name. 3M has developed dozens of different Scotchgard
protection products formulated to work with specific natural and synthetic
carpet fiber types, ensuring optimum performance on any given carpet. When a
consumer purchases a carpet treated with Scotchgard protection, they expect the
best, that's why 3M works closely with mills to ensure that carpets are treated
in accordance with the high quality standards of the Scotchgard brand and 3M.
How do I know that I am buying a carpet featuring
genuine Scotchgard protection?
Always look for the Scotchgard protection label. This is your
assurance of the finest quality protective treatment.